Online Ticket Cancellation and Refund Transactions:

Can I perform the cancellation-refund process of my ticket from your call centre other than the online cancellation option?

All ticket-related refund-cancelations transactions can be made in accordance with airline rules. 

You can get help from our support line at 444 87 87 or +90850 737 8 737 for your refund-cancellation processes.

Refunds will not be granted for the "Ticketing Service Fee" that is charged during the ticketing process for the provision of services. 

When making refund transactions via the Call Centre, a transaction fee of TRY 250 for domestic flights and TRY 600 for international flights will be deducted. 

If you cancel your ticket using the "Ticket Cancellation" tab on the Ucuzabilet.com homepage at https://www.ucuzabilet.com/bilet-iptal-iade, there will be no deduction for the transaction fee.